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Z-scores play a crucial role in Lean Six Sigma by providing a normalized measure of how far a data point resides from the mean. Essentially, they transform raw data into comparable units, allowing for precise analysis and decision-making. A positive Z-score points to a value above the mean, while a negative Z-score illustrates a value below the cli

The Initiate phase of a Lean Six Sigma project establishes the groundwork for success. In this case study, we investigate how a manufacturing company leveraged the Define phase to identify inefficiencies in their production process. A cross-functional team was assembled consisting of representatives from different departments, including operations